Guide
Changing cleaning companies at a Rancho Cordova building, step by step
Changing cleaning companies is mostly a matter of order: read the old contract, set a start date, move keys and codes, sort the supplies and tell your people. Here is how a Rancho Cordova changeover runs from first call to first week.
Read your current contract first
Before anything else, pull out your contract with the current cleaning company. Find the notice period, the end date and how notice has to be given, whether by letter, email or a set form. Those terms decide the earliest date the new company starts, so check them before you settle on a date.
While you have it open, look for anything that belongs to the outgoing company: vacuums, carts, dispensers or chemical products stored on site. Note any keys, fobs or access cards they hold. A clear list now makes the last night of the old service simple.
Picking a start date that works
Choose a start date that lands right after the old provider’s final night, with the walkthrough and task list already done. A short overlap of a night or two is fine. A gap of several nights leaves trash, restrooms and kitchens to your staff, so line the dates up carefully.
Avoid starting during a week that is already busy. A move, a quarter-end push or a large event is a poor time to learn a new crew. For operations near Mather that run on shift calendars, pick a start that falls in a quieter stretch so the first visits can focus on the support rooms crews rely on.
Give the new company your dates as soon as notice is sent. That leaves time to plan the route, set the supply order and arrange entry before the first visit. If price is part of why you are switching, our guide to local cleaning rates helps you read the new quote.
Keys, alarm codes and building access
Collect every key, fob and access card from the outgoing company on or before its last night, and check them against your list. Change the alarm code once they have finished, then give the new crew its own code. Separate codes for each company keep the alarm log clear.
Record who on the new crew holds keys or codes and who on your side approves access. In government and contractor offices, sign-in and escort steps are set before the first visit, and all of our crews are background-checked. In shared buildings, confirm with the property manager which doors and corridors the new crew is cleared to use.
Supplies, storage and the janitor closet
Take stock of the janitor closet. Separate what belongs to your business from what the outgoing company brought, and arrange for their equipment and products to leave with them. That gives the new crew a clean, organized space to start from.
Decide the supply arrangement before the first night. Either you keep buying soap, paper and liners and the crew restocks from your stock, or the cleaning company sources them. Settling this up front means dispensers are full from the first visit, and the closet holds only what the new routine uses.
The first week: a walkthrough and a checklist
After the first night or two, walk the building with the new company. Check restrooms, kitchens, entrance floors and a few offices against the task list, and note anything that needs a change. Problem areas the old service left behind, such as stained carpet lanes or dull hard floors, get a plan of their own through floor care and carpet work.
Keep a simple checklist for that first week and share it with the crew. Small corrections early set the routine for the months that follow, and our recurring janitorial service is built to adjust once you have seen it in action.
Telling staff and tenants
Let your staff know who is coming, on which nights and how to report a missed task. A short note with the start date and a contact name answers most questions before they come up. If people work late, tell them when the crew arrives so nobody is surprised by a stranger in the office.
In multi-tenant buildings, tell each tenant the change date and which shared areas the new crew covers. If a day porter is part of the new service, introduce them in the lobby so tenants know who handles spills and restocking during the day.
A few useful answers
Quick answers.
How much notice does our current Rancho Cordova cleaner need?
The notice period in your current contract sets it. Read that clause first, then choose a start date for the new company that follows the end date.
Should the alarm code change when a new Rancho Cordova crew takes over?
Yes. Change it after the outgoing crew’s final night and issue a separate code to the new company.
What happens to the old company's carts and products in our janitor closet?
Products and equipment that belong to the outgoing company leave with them. Your own stock stays, and the new crew restocks from your stock or ours, whichever you pick.
When do we walk the building with the new crew?
Walk the building after the first night or two, then again near the end of the first month to fine-tune the task list.
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